Shipping & Delivery Policy
Processing Time
Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We’ll notify you via email or SMS if there’s a significant delay.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer the following options:
| Shipping Method | Estimated Delivery Time | Cost (ZAR) |
|---|---|---|
| Standard Courier | 2–5 business days | Free |
| Local Pickup (if available) | Same day (by appointment) | Free |
Note: Delivery times may vary depending on location, product availability, and courier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can track your parcel via the courier’s website.
Shipping Restrictions
We currently ship within South Africa only. For international orders, please contact us directly.
Questions?
If you have any questions regarding shipping or returns, contact us at:
📧 info@mentalresilience.co.za
🕒 Mon–Fri: 9am–5pm